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Communities > Diagnostics > USA Cars > 2013 Ram 1500 Pickup with DS708
2013 Ram 1500 Pickup with DS708

3002 Views 2 Replies Latest reply: 2017-02-24 23:35:36


  •   Level 2   
    (30) points
    loydslock
    2015-09-16 19:38:51
    I have a client with a 2013 Ram pickup that has lost all keys.  It uses FOBIK.  I have a DS708 and it will not auto detect the vehicle, which isn't a problem except I have several options for body style for RAM.  I tried all options.  I located the module (RF Hub) which shows the code for a bad key as I was trying to program a new key.  Under that module there are no options to program or delete any keys.  I even tried a 2012 as the manufacture date was 10/12 but when I access the WCM menu it can't find the module leading me to think that the 2013 RF module was correct.  My last update was a couple months ago.  I haven't had any problems with Chrysler/Dodge/Ram/Jeep products doing keys up to this point.  I know that they changed things in 2013 and a new key is being used.

  •   Level 2   
    (16) points
    jeepjk515

    2017-02-18 09:23:09 (Reply to:loydslock)

     Make sure you have no devices plugged into the USB ports.  Chrysler issued a service bulletin about this issue.   

  •   Level 10   
    (7578) points
    witsend

    2017-02-24 23:35:36 (Reply to:loydslock)

      I'm curious that when  you updated Chrysler on your DS 708 two months ago , was it just to update  it from what it had on it  out of the box? What is the current Chrysler update version number ? My DS 708 Chrysler old version number is V7.10 and within the past 3 years only increased one hundredth of a decimal point to level V7.11and Ford only went up a tenth and few hundredths of a decimal point From V10.00 to like V10.12. I was hoping to buy the final year of updates for it, but if it is just going to remain static at the software levels it was at over a year ago and not get newer coverage than what it had at that time , forget it unless newer 2017 car coverage is guaranteed to be added to it this year .
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